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At the Valley Forge Auto shop, manager Will pushes a new inclusion initiative and invites a reporter to cover it, but the interview goes off the rails.

With sales down, Dave pressures Will to send a mechanic to another shop. Meanwhile, Shane reconnects with an old friend who proposes a tempting offer.

To beat Belmont's team in sales and win a gift card, the shop draws in customers with an oil change special, but Will's upselling attempts fall short.

Will tries to build a marketing campaign for his new idea — until devastating rumors about the store's future and his reputation throw him off-balance.

Will and Shane prepare for a fun day on the job after hiring women for an attention-grabbing car wash but are forced to pivot when a visitor drops in.

Will hits a low point after clashing with his toughest critic over his life choices. An unlikely advocate steps in to help save his job — and the shop.